What has the RTI Commission ordered on common issues people have asked about?

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Public Authorities have a lot of information that is held in trust for the citizens of the country. As citizens, you now have a fundamental right to access this information. The Right to Information Act No. 12 of 2016, passed on 4th August 2016, sets out the process that citizens can use to access information. It’s is a simple process of lodging a request at the relevant Public Authority. With the normal process, you should get the information within a maximum of 28 days (if the information is a lot, or has to be obtained from a different location, it can take upto 21 days more). See more on that here.



The first Sri Lankan film on the Right to Information showing how RTI is used through the narrative of three citizens. It will only take 30 minutes to watch this short film.


Under the Samurdhi scheme (a scheme to provide relief to low income earners), recipients are entitled to claim discounts on their utility bills. A Samurdhi recipient in Ampara who did not receive this entitlement, complained to the Water Board in January. As no action was taken by the Water Board, he filed an RTI in
A Software Engineer at a State University was allegedly falsely accused by the Vice Chancellor of having tampered with the university’s Information System and not having made the basic utility payments due for his Headquarters.  Although an inquiry commenced in this regard, no order was issued. With the hope of gathering information necessary as evidence in
Further to an information request which resulted in an appeal hearing, the RTI Commission ordered the Land Reform Commission to allow TISL access to the information requested in relation to the list and extent of land in the possession of the LRC. The exact information requested was as follows; The number of acres of land which are
An RTI facilitated by TISL for Shreen Saroor, a human rights activist and a TISL Board member, resulted in an appeal hearing before the Commission.  The information requested was in relation to the transitional justice mechanisms that the Government of Sri Lanka committed to in the UN HRC resolution 30/1 that it sponsored with respect to the Truth Commission,


Mr. Mansoor from Rampawa of Madavachchiya DS division of the Anuradhapura district had a land issue. A Grama Niladhari claimed his land with a land permit. Mansoor need to get the original documents related to land permit from the DS office and he continuously tried to get it. He spent almost ten months but got
Mr. Logeswaran from Ganeshapuram of Vavuniya district sent a complaint letter to the Chief minister’s ministry of the Northern Provincial Council (NPC) regarding a housing issue in their village. As there was no action taken, after 19 days he made a telephone call to the NPC and asked about the action taken for the letter.
Mr. N. M. Rasic, from Akkaraipattu had an issue that accumulation of garbage near his surroundings. Nearly 10 families and a school get affected due to the bad smell and the mosquitoes due to the garbage accumulation. From 20th May 2017 he together with other house owners made a complaint to the Medical Officer of

Training Program On RTI – Matara

On the 27th February 2018 a training program on RTI was conducted for the Information officers, Designated Officers and other officials from various public authorities in the Matara District. The program was geared towards instilling a receptiveness to open governance, accountability and public participation in government processes in the officials present. A video clip of


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